Refund and Returns Policy

Refund Policy – ​​TrustPrimeShop

At TrustPrimeShop, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a flexible refund and return policy, described below.

Returns

• You can request a return within 7 days of receiving your order.
• Items must be unused, in their original packaging and in resalable condition.
• To initiate a return, please contact us at support@trustprimeshop.
  Refunds
• Once we receive and process the item, we will notify you of the approval or inclusion of your refund.
• Agreed refunds will be processed to your original payment method within 5 to 10 business days.

You agree to use this site only for lawful purposes and not to violate any laws or regulations.

2. Product Information
   We do our best to ensure that product details and prices are correct. We reserve the right to correct errors or cancel orders if necessary.
3. Payments
   All payments are securely processed through third-party gateways such as Stripe.
4. User Accounts
   You are responsible for maintaining the confidentiality of your account and password.
5. Limitation of Liability
   TrustPrimeShop is not liable for any indirect or consequential damages arising from the use of our website or products.
6. Changes to the Terms
   We may update these Terms at any time. Continued use of the website means you accept any changes.

Non-returnable items

• Sale items, personalized products, and digital downloads are not eligible for returns or refunds.

Return shipping

Customers are responsible for the cost of return shipping unless the product arrived damaged or broken.